Customer Payment Issues Specialist - Night Shift / VBET

SoftConstruct

- Responsible for the timely analysis of user requests from the VBET support - Responsible for timely review of problematic cases with providers - Notification to HO Payments\Operations and CS\Customer Support about failures\restoration of payment methods, - Enables/disables payment methods on the company's products outside of business hours (night shifts)

- Detail-oriented with excellent analytical and problem-solving skills - Ability to manage confidential information with discretion and integrity - Strong communication skills in Armenian and English - At least 3 years of experience in verification or customer support - Proficiency in verification software and digital CS tool - High sense of responsibility and ethical conduct - Critical thinking and decision-making ability - Strong organizational and people management skills - Ability to work under pressure and meet deadlines

Apply here https://peopleforce.softconstruct.com/careers/v/2449-customer-payment-issues-specialist-night-shift-vbet Please mention in your application that you have learned about this position from MyJob.am