Account Manager (Korean Language)

SoftConstruct

- Act as the main point of contact for assigned iGaming partners, building strong, trusting relationships - Engage with partners via calls and meetings to understand their needs, resolve issues, and ensure satisfaction - Inform partners about new products, services, and tools; present demos to facilitate understanding and adoption - Ensure all relevant partner contact information is updated and shared with internal teams (e.g., B2B, Sales) ake full ownership of the process for activating, integrating, and enhancing existing tools, services, and products - Coordinate closely with product and project management teams to ensure smooth rollout of features - Submit and track addendum creation requests related to partner agreements or product use - Manage changes and updates on partner websites, including content accuracy and presentation - Oversee the content review process and ensure alignment with company standards and local regulations - Review and approve new websites submitted by the Project Management department before launch - Monitor key operational metrics for each partner including limits, turnover, and profit performance - Track and analyze partner site data to proactively identify opportunities or issues - Ensure partners have all the necessary accesses and credentials for smooth operations

- At least 1 year of experience in account management, customer support roles in IT industry - Bachelor’s degree in Business Administration, Marketing, IT, or a related field - Knowledge of the iGaming and gambling industry is an advantage - Understanding of account management practices and client relationship development - Proficient in CRM systems, project management tools and Microsoft Office tools - Strong understanding of online gaming platforms and client lifecycle - Ability to analyze data and prepare performance reports - Excellent communication and interpersonal skills - Strong negotiation and problem-solving abilities - Detail-oriented, confident and organized. - Ability to work independently and as part of a team - Open to travel internationally if needed - Knowledge of Korean and English language is required.

Apply here https://peopleforce.softconstruct.com/careers/v/2333-account-manager-korean-language Please mention in your application that you have learned about this position from MyJob.am