Assistant Front Office Manager

Armenia Marriott Hotel Yerevan

- Assist in managing day-to-day Front Office operations - Support and supervise Front Desk associates to ensure excellent guest service - Ensure smooth check-in and check-out procedures - Handle guest requests, complaints, and special arrangements professionally - Maintain compliance with Front Office policies, standards, and procedures - Support training, coaching, and development of Front Office associates - Assist in achieving departmental goals, guest satisfaction targets, and operational standards - Coordinate with other hotel departments to ensure seamless guest experiences - Prepare reports and assist with administrative Front Office tasks when required - Ensure professional appearance and behavior standards are maintained within the team

- Higher education - At least 2 years of work experience in guest service, front desk, or related professional area - Previous supervisory experience in hospitality is highly preferred - Excellent knowledge of Armenian, Russian, and English languages

All interested candidates who meet the requirements are welcome to send their CVs to: marriott.yerevan@marriott.com Please mention in your application that you have learned about this position from MyJob.am