Customer Support and Sales Specialist

Amaranoc.am

- Provide accurate information and professional consultation to customers via phone regarding the Company’s services and available products - Manage and coordinate the full booking process from start to finish - Deliver comprehensive customer support at all stages of the customer journey: booking confirmation → check-in → stay period → check-out → feedback collection - Monitor and ensure accommodation quality standards - Promptly and effectively resolve issues and non-standard situations - Collect customer feedback, document concerns, and communicate them to the relevant departments - Maintain and continuously enhance the Company’s service standards

- Proven work experience in customer service or the hospitality (hotel) industry - Excellent verbal and written communication skills - Strong customer-oriented mindset - Ability to effectively handle non-standard or high-pressure situations - High level of responsibility, attention to detail, and results-driven approach - Confident use of messengers, telephone communication, and CRM systems

Apply here https://b24-vjfv9o.bitrix24site.ru/crm_form_ckerx/ Please mention in your application that you have learned about this position from MyJob.am