Junior CRM Incident Specialist / VBET

SoftConstruct

- Analyze customer data per client to identify key metrics - Respond to customer bonus requests - Respond to problematic user cases - Collaborate with regional, risk management and customer support teams to align CRM strategies with business objectives - Ensure that all customer journeys are executed properly - Be informed about running promotions and offers in all regions

- Strong analytical skills with the ability to detect and address irregularities - Knowledge of gaming regulations, compliance, and industry standards - Strong problem-solving abilities and critical thinking - Excellent communication skills for collaborating with teams and reporting to senior management - High attention to detail and accuracy - Solid understanding of Sport risk management strategies - Ability to lead and mentor junior risk management staff - Ability to act quickly and decisively under pressure - Strong teamwork skills and willingness to collaborate across departments

Apply here https://peopleforce.softconstruct.com/careers/v/2584-junior-crm-incident-specialist-vbet Please mention in your application that you have learned about this position from MyJob.am