Call center and customer support specialist

Company
Idram LLC
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
23/11/2024
Responsibilities
- Manage large amount of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Meet personal/team qualitative and quantitative targets
Required Qualifications
- Higher education - Computer knowledge - MS Office (Word, Excel) - Customer orientation and adaptability to different personality types - Ability to multi-task, set priorities and manage time effectively
Application Procedures
Apply here https://idram.bamboohr.com/careers/36 Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Working hours / 09:00-18:00, 10:00-19:00, 11:00-20:00 /