Call center and customer support specialist
Company
Idram LLC
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
23/11/2024
Responsibilities
- Manage large amount of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Meet personal/team qualitative and quantitative targets
Required Qualifications
- Higher education
- Computer knowledge - MS Office (Word, Excel)
- Customer orientation and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Application Procedures
Apply here
https://idram.bamboohr.com/careers/36
Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Working hours / 09:00-18:00, 10:00-19:00, 11:00-20:00 /