Junior Business Customers Service Specialist

Globbing

- Communicate with business customers and provide timely responses to their inquiries - Assist business customers with delivery-related questions, shipment tracking, orders, and service requests - Monitor customer requests and coordinate their resolution with relevant internal departments - Maintain accurate customer information and update records in the company's internal systems - Follow up on pending requests to ensure timely resolution and customer satisfaction - Identify customer needs and provide clear information about the company's services and procedures - Escalate complex cases to the relevant team members or supervisor when necessary - Support the team in maintaining positive, long-term relationships with business customers - Prepare basic reports and maintain records of customer interactions when required

- Excellent communication and interpersonal skills - Languages: Armenian, Russian and English - Customer-oriented mindset and willingness to help others - Strong organizational skills and attention to detail - Ability to multitask, prioritize requests, and meet deadlines - Basic computer skills and confidence in working with digital tools - Ability to work effectively both independently and as part of a team - Willingness to learn and develop professionally

Apply here https://globbing.zohorecruit.com/jobs/Careers/756140000008172093/Junior-Business-Customers-Service-Specialist?source=CareerSite Please mention in your application that you have learned about this position from MyJob.am