Customer Support Specialist (Romanian-speaking)

Company
Smartbet
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
04/10/2026
Responsibilities
- Provide support via live chat, email, and other channels - Assist players with accounts, payments and platform-related questions - Maintain high customer satisfaction and meet support KPIs - Collaborate with internal teams to resolve player issues - Provide detailed information about websites and procedures
Required Qualifications
- 2+ years of customer support experience, preferably in iGaming - Fluent Romanian and good knowledge of English - Good understanding of casino/sportsbook products - Strong communication and problem-solving skills - Experience with CRM and customer support tools
Application Procedures
Please send your CV to hr@smartbet.llc Include "Customer Support Specialist (Romanian-speaking)" in the subject line. Please mention in your application that you have learned about this position from MyJob.am