Front Office Agent

Yerevan Place

- Greet and thank guests in a sincere and friendly manner - Welcome guests, check them in, distribute room keys, and explain hotel amenities - Manage online, phone, and in-person room reservations - Take payments from customers - Respond to guest issues and complaints in a timely and professional manner - Assist guests with disabilities - Collaborate with internal departments to ensure guest satisfaction - Assist in planning special events such as weddings and business conferences - Arrange specialized services for VIP guests

- Higher education - At least 1 year of customer service experience - At least 1 year of front desk experience in the hospitality industry - Excellent verbal communication and problem-solving skills - Friendly and welcoming personality - Knowledge of Armenian, Russian, and English languages

Please send your CV to hr@evnplace.com Please mention in your application that you have learned about this position from MyJob.am