CRM Administrator

Ameriabank CJSC

- Administer, configure, and maintain the Microsoft Dynamics CRM platform, ensuring system availability, performance, and security - Manage and implement system updates, including hardware, firmware, and security patches for Windows and Microsoft applications - Perform daily monitoring of CRM and server environments; verify the integrity of system processes, logs, and backups - Maintain virtualization environments, backups, and redundancy strategies to guarantee business continuity - Troubleshoot, resolve, and document performance and system issues related to CRM and connected IT infrastructure - Design and maintain technical documentation, standards, and operating procedures - Stay updated with innovations and best practices in CRM administration and IT infrastructure, applying them as needed - Collaborate with stakeholders to quickly gain knowledge of specific business applications and processes - Provide off-hours support (evenings/weekends) when required to meet critical system needs

- Bachelor’s degree in Engineering, Computer Science, or a related technical field - Minimum of 3 years of experience in IT system administration, directly supporting Microsoft Dynamics CRM is plus - Proven hands-on experience with Windows Server, Active Directory, MS SQL, and IIS server management - Knowledge of load balancing technologies and servers (e.g., F5, HAProxy, NGINX, or equivalent) - Strong background in on-premises service administration - Solid understanding of network and application protocols (SMTP, SMB, HTTP/HTTPS, FTP, DNS) - Experience with monitoring tools and systems for proactive infrastructure and application management - Proficiency in scripting languages such as PowerShell, Python, or Bash for automation and system administration - Familiarity with security best practices, CRM system vulnerabilities, and compliance requirements - Experience with high-availability systems, failover clustering, and disaster recovery planning - Strong analytical, communication, and time management skills - Ability to work independently, under pressure, and within strict deadlines

Apply here https://ats.hirebee.ai/en/jobs/crm-administrator-4/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am