Site Reliability Engineer (SRE)

Arctera Armenia

- Handle customer escalations related to infrastructure and application issues, ensuring timely resolution - Provide support for our Arctera Insight Platform environment based in Microsoft Azure across several regions.Operating systems include both Windows Server and Linux - Maintain and monitor the environment for successful alert notifications and dashboards - The extended Arctera Insight Platform Operations team provides 7x24x365 support for the application and operating environment. Some off-hours shift work may be required - Maintain and create automation to support and perform validation in the environment. PowerShell knowledge and experience is ideal - Provide day to day support of the Cloud platform through ticketed work assignments, as well as providing rotational on-call support - Adapt quickly to changing requirements, shifting between frameworks based on business needs and system demands - Support code release activities - Critical thinking skills to detect and quickly resolve issues in a proactive manner - Responsible for complex problem resolution, creating and improving procedures and facilitating communication - Ability to function in a DevOps atmosphere - Address support escalation issues - Participate in optimizing on-call rotations and processes

- Bachelor's Degree in Computer Science, Engineering, IS or 3+ years’ experience in a 24×7 high-availability production environment - Microsoft SQL troubleshooting experience, along with ability to write and run basic SQL queries - Experience with virtualization and Cloud technologies, especially with Microsoft Azure - Familiarity with Active Directory, PowerShell, and Microsoft SQL Server - direct experience is beneficial but not mandatory - Good understanding of Software Development Lifecycle - Experience with automation through scripting, especially PowerShell - Strong analytical and problem-solving skills to identify and resolve infrastrucure and application-related issues efficiently - Time management skills - Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business initiatives - Interpersonal and teamwork skills, ensuring effective collaboration with cross-functional teams - Desire to take advantage of training and learning opportunities

Please, send your CV to hrach.stepanyan@arctera.io mentioning "Site Reliability Engineer (SRE)" in the subject line. Please mention in your application that you have learned about this position from MyJob.am