CRM Specialist

NeonFlux

- Creating and sending targeted campaigns via email, SMS, push, and in-app messages - Using player data to segment audiences and personalize communications - Supporting the setup of automated customer journeys for onboarding, retention, and reactivation - Collaborating with content and design teams to make sure campaigns are clear, engaging, and on-brand - Tracking results and preparing basic reports to measure success and suggest improvements - Ensuring all communications follow compliance and responsible gaming guidelines - Assisting with bonus setups and promotions related to CRM campaigns

- 1–3 years of experience in CRM, digital marketing, or customer communications—ideally in iGaming or B2C - Proficiency of English, both written and spoken - Well-organized, detail-focused, and able to manage multiple campaigns at once - Confident using CRM tools like Optimove and Smartico is a huge plus - Comfortable with data, segmentation, and turning insights into action - Understands customer lifecycles and how to engage users at each stage - Curious about AI or already exploring how it can improve CRM and marketing - A team player who supports a positive, collaborative work culture

To apply, please send your CV to hr@neonflux.cx with “CRM Specialist” in the subject line. Please mention in your application that you have learned about this position from MyJob.am