Senior Application Engineer

Krisp

- Lead technical engagements with customers, serving as the primary technical authority during integrations of Krisp SDK (Noise Cancellation, VAD, Turn-Taking, Accent Localization, and other Voice AI technologies) - Partner with Sales and Customer Success to deeply understand customer challenges, deliver impactful demos, and support seamless onboarding and long-term adoption - Respond promptly to customer inquiries via email, Slack, and scheduled calls, demonstrating urgency and ownership in solving real customer problems - Conduct technical demos and enablement sessions for customers - Produce high-quality technical content — documentation, sample code, FAQs, wikis, and best-practice guides — to empower customers and internal teams - Build and deliver tailored solutions, tooling, and reference implementations in C/C++, Python, and Node.js to accelerate adoption and solve complex integration challenges - Collaborate closely with Krisp’s Research and Engineering to gather structured customer feedback that informs the roadmap and enhances the quality of the SDK - Participate in product testing to ensure innovation and reliability meet customer expectations - Track, report, and communicate project progress internally and externally, ensuring stakeholders are aligned and deadlines are consistently met

- Technical background: - Software development experience in one or more of Python/C++/NodeJS is a must - Familiarity with audio stream processing, real-time communications, or CCaaS/CX industry is a strong plus - Experience: 3+ years as a Solutions Engineer, Application Engineer, Customer Success Engineer, or Technical Consultant in a SaaS, CX, or CCaaS company - Extreme ownership & accountability: Thrive in a fast-moving, startup environment, operate with urgency, and own outcomes end-to-end - Customer-obsessed mindset: Positive, solution-oriented, with the ability to ask the right questions to uncover real needs - Strong communicationskills: Outstanding written and verbal English proficiency; ability to explain complex technical topics to diverse audiences Work style: - Office-first environment — you’ll collaborate closely with Research and Engineering teammates working from the office - Hands-on, proactive, and comfortable switching between coding, customer-facing discussions, and strategic problem-solving

All interested candidates are encouraged to apply by sending their CVs and additional details to talent@krisp.ai Please mention in your application that you have learned about this position from MyJob.am