Reservation Agent

Reservation AgentOpera Suite Hotel

- Making reservations and assisting customers with planning and booking - Providing customer service - Be aware of all services and promotions to sell - Upsell of room categories or special packages - Answering incoming calls and giving satisfactory replies to customer inquiries and complaints

- Monitoring reservations schedules and cancellations and no-shows - Overseeing changes to original reservations and managing exchanges and refunds - Make sure all office equipment is in operational condition and regularly cleaned - Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner - Check arrivals, update profiles and write billing instructions in a proper way

Please, send Your CV` s by hr@operasuitehotel.com Please mention in your application that you have learned about this position from MyJob.am