Operations and Communications Coordinator

American University of Armenia Fund

- Oversees/manages the day-to-day operations of the Soghikian Reference Room, to include circulation of reference materials, cataloging of acquisitions, and follow-up of overdue material, collaborates with the AUA library - Manages supporting tasks related to teaching and research activities at the SPH and CHSR - Provides administrative coordination in scheduling and maintaining appointment calendar, taking meeting minutes, collecting background information, and arranges briefings/debriefings; coordinates travel - Manages the content of the https://sph.aua.am/ and https://chsr.aua.am/ - Works closely with the SPH Dean and CHSR Director to maintain and expand the network of SPH/CHSR partners and stakeholders, including faculty and students - Translates materials of both a general and a medical/health nature to/from English, Armenian, and Russian. - Serves as the departmental receptionist for SPH/CHSR faculty and staff, including answering phones, greeting visitors, and interacting with students and staff - Prepares and processes documents (memos, reports, correspondence) for departmental faculty and staff, without guidance - Copies and disseminates documents (via mail, e-mail, and social media) - Serves visiting faculty by coordinating transportation, setting meetings - Serves as a liaison between teaching and non-teaching faculty and external organizations such as the Ministry of Health, UNICEF, WHO, and UMCOR - Prepares reports/summaries in English and Armenian - Coordinates the administrative aspects of the Public Health seminar series, to include preparing/posting fliers, scheduling rooms and other logistical support, and inviting alumni, faculty, and interested parties from the local professional community - Supports course and project operations through copying of handouts, scheduling of rooms and audio-visual services, and acquisition of supplies, proctoring of exams - Assures that Dean is informed about new University policies and procedures - Maintains departmental records (incoming/outgoing correspondence, contracts and reports) and confidential files (student data, personnel, and expenditures) - Oversees/maintains office supplies - Maintains contact with MPH alumni through active maintenance of contact directory and frequent interactions to involve them in departmental events - Advises/updates Dean on SPH/CHSR activities via e-mail during her absence from Yerevan - Performs other administrative and operations tasks necessary for the effective operation of the SPH and CHSR, approved by the immediate supervisor

- University Diploma - 2-4 years of relative work experience - Excellent verbal and writing skills in English and Armenian, knowledge of Russian will be considered as an advantage. - Strong communication skills - Experience in data collection, analysis and report writing (knowledge of SPSS is preferred) - Excellent interpersonal and team-building skills and ability to work with a variety of constituencies - Computer skills (MS Office, spreadsheets, statistical software, web content management)

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