Roaming Billing Specialist

Viva-MTS (MTS Armenia CJSC)

- Ensure all TAP (Transferred Account Procedure) files are processed correctly - Collaborate with DCH (Data Clearing House) and Roaming Hub - Follow up on problems with TAP exchange flow - Monitor the status of sent, missing and pending TAP files - Perform various tests - Process roaming invoice generation - To assist Revenue Assurance team in the investigation of detected fraudulent or suspicious roaming cases - Prepare Roaming Discount reports - Setup roaming partners’ billing related information in the billing system - Monitor all roaming applications and eliminate the identified problems - Install new features for roaming provided by vendor and perform complete testing - Check TAPIN re-rating and TAPOUT rating results and eliminate the problems - Perform modifications in Roaming Mediation system - Provide regular monthly reports on activities done - Performing other section related works as assigned by the management

- Bachelor’s degree in a professional field (engineering or information technology preferred) or comparable experience - 2 years of work experience in telecom billing operations with an emphasis on roaming billing and operations or in related sphere - Advanced technical knowledge of networks, operating systems and telecommunications network models - Full mastery of relational databases - Advanced knowledge of the telecom industry and current issues that impact telecom organizations with a high emphasis on roaming GSM standards - Good knowledge of Russian and English languages - Ability to organize and manage multiple assignments within critical deadlines - Ability to effectively manage change interact in a positive manner with internal and external contacts - Ability to effectively manage change - Ability to interact in a positive manner with internal and external contacts - Ability to maintain the highest level of professionalism, ethical behavior and confidentiality

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