Junior Product Owner

Viva-MTS (MTS Armenia CJSC)

- Act as a Product Manager/Product Owner of products/services assigned - Support in preparation of service description (requirements, epics, user stories, acceptance criteria, communication materials) - Follow up on implementation process - Pre-launch testing - Post-launch analysis - Provide full operational and technical support for the Enterprise Messaging services, acting as the main point of contact for partners - Organize and manage complete client onboarding, interface setup, guidance, and ongoing support - Respond to all client inquiries via all available communication channels in a timely and professional manner - Act as the primary point of contact for service-related questions and issues - Actively communicate with technical, product, sales and operations teams to resolve client issues - Troubleshoot and resolve technical and functional

- Higher education in business or technical related fields - High GPA in mathematics - Experience in IT or telecommunication field is an advantage - Basic knowledge in marketing - Understanding of local market and customer behavior - Good knowledge of statistics (as percentages, averages, etc.) - Basic knowledge in UI/UX would be a plus - Communicating and negotiating skills - Good analytical skills - Team work and conflict-resolution skills - Excellent computer skills: MS Office - Excellent command of Armenian, English and Russian - Business acumen - Problem solving

Apply here https://vivaarmenia.spark.work/career/job/176/Junior-Product-Owner/application?lang=en Please mention in your application that you have learned about this position from MyJob.am