Hotel Booking Manager

EnterTrip

- Handle hotel reservation requests from inquiry through booking confirmation - Search, compare and select suitable hotel options based on customers' needs, preferences and budgets - Prepare and present clear and competitive travel offers to customers - Consider flight schedules and other travel arrangements when selecting hotel options and preparing offers - Communicate with hotels, suppliers and partners regarding availability, rates, booking conditions, changes and cancellations - Provide customers with accurate information about hotels, room types, rates and booking conditions - Follow up on active requests and bookings and ensure timely communication with customers - Maintain accurate booking records and related documentation - Handle booking changes, cancellations and other post-booking requests - Contribute ideas and take initiative to improve customer service and internal booking processes

- Previous experience in tourism, hospitality, hotel reservations or a related field is preferred - Good knowledge of hotel booking processes and the ability to compare accommodation options effectively - Good command of Armenian and English; working knowledge of Russian - Confident computer and Internet skills - Strong communication and customer service skills - Strong analytical and problem-solving abilities - Accuracy and attention to detail - Ability to organize work independently, prioritize tasks and manage multiple requests simultaneously - Proactive, responsible and result-oriented approach to work - Ability and willingness to learn new systems and tools

Interested candidates are welcome to apply through staff.am or send their CV to careers@entertrip.com, mentioning “Hotel Booking Manager” in the subject line. Please mention in your application that you have learned about this position from MyJob.am