Sales Specialist

Armenian Code Academy

- Act as a career advisor by understanding the aspirations of potential candidates and mapping ACA’s educational products to their professional goals - Proactively guide students from lead qualification to registration, utilizing rigorous follow-ups to ensure high conversion at every stage - Conduct outbound calls proactively contacting prospective leads - Maintain records in our CRM, tracking interactions and providing weekly reports on enrollment trends and lead quality - Collect and group main requests received by phone & social media and provide new courses and existing processes improvements recommendations - Manage and prioritize high-volume interactions across phone, email, and social media, maintaining a "zero-inbox" mindset and rapid response times - Navigate complex customer concerns or objections with empathy and emotional intelligence, turning potential complaints into positive brand experiences

- 2+ years of sales experience - Strong sense of ownership and responsibility, leaving no unsolved problems - Tech Intelligence or readiness to learn - Openness to constructive feedback and the ability to learn from mistakes to improve performance - Native Armenian, good command of Russian, and advanced proficiency in English - Excellent communication skills - Ability to quickly find the necessary information on the web - Experience with CRM software and sales automation tools is a strong plus

If you are aligned with all of this, send your CV to careers@aca.am with “Sales Specialist” in the subject, and we will let you know about other stages. Please mention in your application that you have learned about this position from MyJob.am