Customer Care Specialist (Korean speaking)
Company
ArctX Solution LLC
Category
Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
30/04/2026
Responsibilities
- Provide instructions, terms, and conditions of services to current and new clients
- Timely and accurately respond to client inquiries
- Carefully and decisively handle customer complaints
- Provide exceptional customer support to attract, retain, and satisfy user
- Receive and deliver all necessary information among colleagues during the work cycle
- Report any issues or bugs in the websites to the proper departments
- Inform clients of any changes or updates through the livechat
- Collaborate closely with the CRM and Risk Management teams to deliver the best service
- Collaborate in training colleagues in daily tasks
Required Qualifications
- Bachelor's degree or higher
- Korean language TOPIK 3 or higher
- English language B2 or higher
- Customer support experience will be a plus
- Knowledge about e-wallet and crypto will be a plus
- Communication skills, customer and service orientedness
- Emotional Intelligence
- Ability to learn fast, flexible to changes
- Ability to work under pressure
Application Procedures