Technical Solutions Engineer

EasyDMARC

- Handle customer tickets, chats, and scheduled calls - Analyze and troubleshoot SPF, DKIM, and DMARC issues - Review DNS configurations and identify misconfigurations - Guide customers through remediation and enforcement - Communicate technical findings clearly and accurately - Participate in customer meetings and ongoing projects - Document solutions and contribute to internal knowledge

- Strong customer orientation - Exceptional written and spoken English - Comfortable running calls and leading technical conversations - Structured problem solving and strong attention to detail - Ability to learn new technical domains fast - Responsible, consistent, and able to manage multiple cases in parallel - Technical Requirements - Comfortable with common web-based SaaS tools - Able to work with technical data such as logs, reports, headers, or API outputs - Basic understanding of internet fundamentals such as DNS, HTTP, email flow, and domains is a plus

Apply here https://easydmarc.spark.work/career/job/56/application?lang=en Please mention in your application that you have learned about this position from MyJob.am