CRM Promo Checking Specialist / VBET
Company
SoftConstruct
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
11/10/2025
Responsibilities
- Validate promo system setups: Verify technical configurations (CRM, bonus engines, gaming platforms) align with approved task brief, terms and conditions
- Detect suspicious patterns: Actively monitoring live promotions and player data to identify suspicious patterns
- Assess promo risks: Evaluate risks of promo types (bonuses, free bets, etc.) and implement tailored controls/monitoring levels
- Escalate critical issues: Flag suspicious campaigns, player activities or system flaws for investigation and action
- Issue Identification: Identifying and diagnosing technical glitches, system errors
- Conduct post-mortem reviews: Analyze campaign outcomes to identify successes, failures, compliance gaps and optimization opportunities
- Collaborate cross-functionally: Align communication with responsible teams to meet business goals
- Document all promo activity: Maintain records of configurations, test results, compliance checks, incidents and resolutions for audits
- Innovate & comply: Evaluate new error-detection tools/methods; enforce adherence to internal regulations, bonus mechanics and internal standards
Required Qualifications
- Clear communication to share insights with other teams; openness to feedback
- Proactive approach to resolving data discrepancies or reporting gaps with guidance
- Flexibility to adjust to changing priorities and eagerness to learn new tools
- Ability to prioritize tasks, meet deadlines and manage workload in fast-paced environments (e.g., live event reporting)
- Precision in validating data accuracy, report formatting and compliance checks
- Calmness under pressure during high-volume reporting periods (e.g., quarterly reviews, promo launches)
Application Procedures
Apply here
https://peopleforce.softconstruct.com/careers/v/2098-crm-promo-checking-specialist-vbet
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