Premium Hall Administrator, Premium Banking Direction

Ameriabank CJSC

- Greet customers and visitors and refer them to the right person - Respond to client inquiries and provide general information on the products and services of the bank, their fees and rates - Answer phone calls - Forward phone calls to appropriate employees of the Bank - Provide advice to clients in relation to completion of payment documents - Prepare and deliver to clients account statements, references and other informational materials - Deliver payment cards to clients - Keep contact with clients - Be actively involved in attraction of new clients - Collect and present to supervisor client observations, recommendations and complaints with regard to any operation or service of the Bank - Manage queues

University degree 1 year of relevant work experience Good communication skills Strong sense of responsibility Excellent organizational skills - Flexibility, ability to manage time effectively and multi-task I- nterpersonal and conflict management skills - Ability to listen attentively, to refer clients to the right place and solve problems on the site - Client-centric approach - Team player - Ability to solve problems and handle difficult situations - Knowledge of MS Word, Excel, Outlook and AS Bank will be an advantage - Excellent command of Armenian, Russian and English (knowledge of other languages will be an advantage)

Apply here https://ats.hirebee.ai/en/jobs/premium-hall-administrator-premium-banking-direction-3/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am