IT Support Specialist

Adjarabet.am

- Handle tickets in Jira IT Service Desk properly and on time - Address technical and software problems of the staff within the scope of authorities - Analyze and evaluate Jira IT Service Desk tickets and where necessary forward them to appropriate IT specialists - Instruct the staff on usage of Jira IT Service Desk and other IT systems

- University degree in computer science - At least 2 years of work experience - Experience in addressing software and hardware problems - Good Windows user - Good Mac user - Fluency in Armenian and Russian; good knowledge of English - Ability to work under pressure with attention to detail and quick response to changing circumstances - Ability to make decisions quickly and autonomously - Team player - Commitment to work and strong sense of responsibility - Troubleshooting skills

Send your resume to jobs@adjarabet.am and indicate the position title in the subject line—otherwise, your CV won’t be considered Please mention in your application that you have learned about this position from MyJob.am