Product Designer, Web Customer Experience

Krisp

- Own the website as a product - Define and evolve our information architecture, UX flows, UI patterns, and visual language. Every page should feel purposeful and connected - Design for outcomes - Map buyer & user personas to clear storylines. Optimize for activation, conversion, and retention - Build web-based growth tools - Bring to life lightweight interactive tools (widgets, calculators, micro-apps) that deliver value and nudge users toward sign-up - Create systems, not one-offs - Develop and scale a flexible design system that aligns website and product UI under a shared visual and UX language - Measure, learn, iterate - Run A/B tests, deep-dive into GA4/Amplitude, synthesize qualitative feedback, and translate insights into rapid design improvements - Pitch in on the core product - When bandwidth allows, collaborate with product-side designers to extend patterns and polish features. Your web learnings will influence in-app UX and vice-versa

- 4+ years designing web or product experiences for SaaS, marketplaces, or consumer-grade B2B - Strong portfolio demonstrating a mix of UX strategy, information architecture, and visual storytelling - Deep appreciation for clean structure, narrative-driven UX, and exquisite UI craft - Growth mindset: comfort with ambiguity, bias toward experimentation, relentless focus on outcomes - Fluency in Figma and modern design-ops workflows - Experience building or extending a design system - tokens, components, documentation - Confident in conducting or leveraging both quantitative and qualitative user research to inform decisions - Passion for working on cross-functional squads with bias to action - Strong communication skills

All interested candidates are encouraged to apply by sending their CV and additional details to talent@krisp.ai. We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next stages. Please mention in your application that you have learned about this position from MyJob.am