Payments Operations Specialist
Company
Sportion AM
Category
Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
07/06/2025
Responsibilities
- Accurately and timely process deposit and/or withdrawal transactions, ensuring all requirements are met and procedures followed
- Audit transactions to identify any irregularities or potential fraud. Take necessary actions to mitigate risks, escalate issues to relevant departments, and ensure proper follow-through.
- Check the payment request details and back-end systems to verify all deposits and/or withdrawal claims, ensuring all transactions are appropriately documented.
- Coordinate with other departments and payment partners to escalate account issues and ensure swift resolution of payment-related concerns
- Escalate any IT or PC issues encountered during your shift to Level 2 support and keep your Senior/Shift Leader informed of any transactions that require further verification.
- Provide updates on any irregular transactions handled to seniors or shift leaders promptly.
- Analyze and evaluate current operational procedures and recommend and implement improvements to enhance quality and efficiency
- Manage audit remediation efforts by establishing necessary controls and securing appropriate approvals
- Use creative problem-solving and logical thinking to address highly complex scenarios and contribute to team efforts by achieving related results as needed
Required Qualifications
- A college bachelor’s degree is required. Relevant degree preferred, such as in Healthcare, Auditing, Accounting, Education, Business, Finance, Associate, Business/Administration, Pharmacy, or Economics
- Fresh graduates are welcome to apply
- Strong English communication and interpersonal skills
- Proficiency in Google Docs and Microsoft Office is essential
- Positive attitude towards work and a proactive approach to problem-solving
- Ability to meet deadlines and manage time effectively in a fast-paced environment
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities
- Highly motivated and able to act independently without direct supervision
- Creative problem-solving skills, with the ability to work across the organization to resolve issues
- Punctuality and willingness to work on holidays and rest days and render overtime if needed
- Reliable, trustworthy, and keen on details
- Team player with versatility and an organized approach to work
Application Procedures
Ap- ply here
https://careers.sportserve.co/jobs/5021315-payments-operations-specialist
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