Operations Representative (Operations and Support)

Buymie

- Respond promptly to customer and contractor inquiries via email, chat, and phone - Identify and resolve operational issues to ensure a seamless experience for customers and contractors - Monitor ongoing operations to address and resolve real-time challenges - Follow and enforce the company’s established procedures and policies - Work closely with other teams to ensure efficient workflows and high service standards - Provide actionable feedback to relevant departments to enhance processes and service quality - Detect and report technical issues or bugs and suggest improvements through the proper channels - Perform other duties as needed to support the operations team and overall business goals

- Up to 2 years in a relevant role (e.g., operations, customer support, or logistics) - Excellent written and spoken English - Ability to assess situations quickly and implement effective solutions - Strong interpersonal skills to work effectively with diverse teams - Availability to work night shifts (not overnight) and weekends - Previous experience in a customer-facing role is a plus - Familiarity with tech tools and processes; experience in a tech startup is a plus - Ability to prioritize and manage multiple tasks efficiently

Apply here https://buymiearmenia.jobs.personio.com/job/1333740?_pc=2434770#apply Please mention in your application that you have learned about this position from MyJob.am