Client Digital Adviser, Malatia Branch

Ameriabank CJSC

- Meet and greet visitors, provide on-site advice - Direct the visitors to the relevant front-line staff/units depending on their needs; receive, sort and send documents and letters on a daily basis - Respond to the customer inquiries concerning the Bank products and services, as well as their fees and rates - Manage queues - Accompany customers to the safe deposit lockers vault for the customers to use the lockers - Update the data in the system, activate various services provided by the bank and make changes as the case may require - Open new cards, card accounts and accept respective applications - Accept other applications and requests - Accept payment documents related to the payment cards - Create and check packages of supporting documents for daily transactions - Perform other duties defined under internal regulations of the Bank and assigned by the manager

- University degree - Work experience is a plus - Excellent communication skills - Strong sense of responsibility - Excellent organizational skills - Flexibility, time management skills and ability to multi-task - Interpersonal and conflict management skills - Listening skills, ability to refer clients to the right place and solve problems on the site - Client-centric approach - Team player - Ability to solve problems and handle difficult situations - Knowledge of MS Word, Excel, Outlook and AS Bank will be an advantage - Excellent command of Armenian, Russian and English (knowledge of other languages will be an advantage)

Apply here https://ats.hirebee.ai/en/jobs/client-digital-adviser-malatia-branch/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am