Junior B2B Support Specialist

Lynon

- Assist B2B clients with inquiries, troubleshooting, and resolving issues via email, phone, and chat - Provide product or service information to clients and assist them in navigating our offerings - Collaborate with internal teams to resolve client issues and ensure timely follow-up - Monitor and track client support cases, ensuring all issues are documented and resolved efficiently - Support the onboarding process for new clients, helping them get set up and understand our products/services - Identify common client issues and suggest improvements to enhance the customer experience

- At least 1 year of experience in a similar position - Ability to troubleshoot and resolve basic technical issues - Customer-focused with a commitment to providing excellent service - Ability to work in a fast-paced environment and manage multiple tasks simultaneously - Previous experience in customer support or a related field is a plus - Familiarity with CRM systems and support tools is an advantage

Apply here https://www.bamboohr.com/ Please mention in your application that you have learned about this position from MyJob.am