Call Centre Specialist

Company
Jellyfish Yerevan
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
16/08/2025
Responsibilities
- Identify guests needs, clarify information, research every issue and provide solutions - Place outbound calls to guests to promote new services - Ensure daily shift call quotas and set targets are achieved - Follow communication “scripts” when handling different topics - Keep records of all conversations in our call center database in a comprehensible way
Required Qualifications
- Excellent knowledge of Armenian, English and Russian - People oriented and results driven - Customer focus and adaptability to different personality types - Experience in a relevant field will be considered a plus
Application Procedures
To become part of our large and friendly team, please send your CV to hr@jellyfish.am with the title of the position in the subject line. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Salary: 180000 AMD - 200000 AMD Net a month