Retail Products Officer

Byblos Bank Armenia CJSC

- Assist in identifying retail opportunities in the Armenian market and communicate findings to the Head of Retail - Submit to direct manager, on a timely basis, an update report on the related branches performance covering a progress report on budget and retail objectives achievements - Conduct continuous market surveys, SWOT analyses, studies of competitors’ activities; be involved in R&D of retail products including small business loans and prepare special offers accordingly - Assist in the preparation of Byblos Bank Armenia CJSC e-channels’ retail business and functional development - Assist in all e-channels project phases, follow-up all change requests with all stakeholders and maintain the process - Prepare training materials to increase awareness on products and e-channels usage and improve the service - Follow up closely on day to day operations of e-channels, also handle and escalate any issue that might arise from the different channels - Maintain an issue log for daily problems encountered on e-channels, and follow up on complaints received - Prepare various reports to internal and external stockholders as required - Follow up with branches and assist with any inquiry related to e-channels and retail products - Other duties and responsibilities as assigned

- Research and data analytic skills - Communication skills and problem solving - Being initiative and ready to meet challenging objectives - Communication language is English, so minimum B2 level is applicable - Knowledge of Project management is highly desired - Knowledge of Banking products is highly appreciated - Deep knowledge in Microsoft Excel - Bachelor’s degree in Business administration, Economics or Mathematics - Minimum 1 year of banking experience

Apply here https://ats.hirebee.ai/en/jobs/retail-products-officer-3/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am