Quality Control Specialist

SoftConstruct

- Monitor and ensure the quality and accuracy of live game data and events during the entire shift - Conduct regular checks and verifications of live games to identify potential issues or inconsistencies - Provide real-time feedback to operators, scouts, and other team members regarding errors, discrepancies, or potential improvements - Analyze and resolve quality control issues, documenting the findings and communicating with relevant team members - Collaborate with monitoring operators and scouts to ensure the correct flow of data and immediate resolution of any discrepancies during live events - Provide daily and weekly reports on quality control findings, issues encountered, and resolutions - Follow established processes and best practices to maintain consistent data accuracy and integrity across all live games - Identify recurring issues and suggest improvements or optimizations to prevent errors in future operations - Participate in team meetings to discuss and improve overall team performance and quality standards - Assist in training new operators and team members on quality control procedures. - Collaborate with other teams (such as Scheduling, QC, Developers, and Live Streaming) to resolve any operational or quality issues - Be proactive in identifying trends, reporting on system or operator issues, and suggesting improvements - Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code

- Bachelor's degree in relevant field such as Information Technology, IGaming or a similar field - At least 1 year of experience in a quality control, monitoring, or operations-related role, preferably in the sports, entertainment, or gaming industry - Detail-oriented, excellent analytical and problem-solving skills, with the ability to analyze complex data - Strong attention to detail, ensuring high-quality standards in all aspects of data verification - Excellent communication skills, both verbal and written, in Armenian, Russian, and English - Understanding of live game processes and data flow - Ability to provide constructive feedback and maintain strong communication with team members - Ability to focus on the smallest of details to ensure the accuracy and quality of live game data - Ability to think on your feet and adapt to changes or challenges in real-time, especially during live events - Ability to work efficiently under pressure

Apply here https://peopleforce.softconstruct.com/careers/v/2225-quality-control-specialist Please mention in your application that you have learned about this position from MyJob.am