Call Center Specialist (Night Shift)

EvocaBank

- Answers customer’s phone calls and provide necessary information - Identification of customer needs, consultation and sales through phone calls, electronic media and communication software - Check up, process and implement customer messages received from remote service systems - Work with databases, implementing data entries - Prepare and present relevant reports

- University degree - At least a year's professional experience at bank as a Call center specialist - Good knowledge of MS Office, electronic communication software like Skype, Viber, WhatsApp, etc - Excellent communication skills, literate speech - Customer-oriented approach - Ability and desire to learn quickly - Advanced skills of customer acquisition and sales - Negotiation and conflict management skills - Fast orientation - Initiative and high sense of responsibility - Excellent knowledge of Russian and English languages

Interested applicants should send their CVs to: cv@evoca.am indicating "Call Center Specialist (Night shift)" in the subject line of the e-mail. Only short-listed candidates will be interviewed Please mention in your application that you have learned about this position from MyJob.am