Regional Basic Support Agent
Company
Viva-MTS (MTS Armenia CJSC)
Category
Job Address
Application Deadline
Sales & Marketing
Vnadzor, Armenia
04/10/2023
Responsibilities
- Provide efficient and effective telephone service to customers
- Provide proper/accurate information
- Arise customers’ interest in products and services of the Company
- Record the issue and follow-up to solve it providing feedback to the customer upon necessity
- Reply technically as far as possible and transfer the call to technical section if necessary
- Make records of all customer calls
- Submit daily reports on complaints and offers received from customers
Required Qualifications
- College/Higher education
- Relevant work experience is an advantage
- Fluent in Armenian, Russian and English languages
- Problem solving and complaints handling skills
- Excellent organizational and communication skills
- Effective team working and time management skills
Application Procedures
All intereted students may apply via sending their CV to
Intenship@mts.am and state the title of the internship as the e-mail subject
Please mention in your application that you have learned about this position from MyJob.am