Monitoring, Evaluation, and Learning (MEL) Officer

Information Systems Agency of Armenia

- Coordinate and oversee the data collection process on public service digitalization - Conduct data quality assurance checks to ensure accuracy, completeness, and reliability - Perform quantitative and qualitative data analysis to assess the level and impact of service digitalization - Prepare analytical summaries, visualizations, and progress reports for internal and external stakeholders - Contribute to the development of monitoring tools, indicators, and data collection methodologies - Support the prioritization of non-digital services to be digitized based on impact analysis findings

- University degree in Social Sciences, Sociology, Economics, Public Policy, or a related field - Proficiency in data analysis and visualization tools such as SPSS, R, Excel, and Power BI - Strong report writing skills and ability to interpret data for policy and programmatic recommendations - Excellent command of written Armenian and good command of English (both written and spoken) - strong leadership and initiative, with the ability to coordinate multi-stakeholder processes - Detail-oriented and committed to data quality and accuracy - Strong analytical mindset and problem-solving abilities - Ability to work independently and collaboratively within a team environment

Please send your CV to hr@isaa.am, ensuring you mention the position name MEL Officer in the subject line of your email. Please mention in your application that you have learned about this position from MyJob.am