Account/Success Manager

English with Laura

- Communicate with clients to understand their needs and explain product value - Collect and analyze data to learn more about consumer behavior - Build and strengthen client relationships to achieve long-term partnerships - Answer the phone in a professional and friendly manner, to direct calls and take messages efficiently - Respond to messages and comments on social media pages - Ensure clear communication and liaison with staff and trainers - Manage events, including venue bookings, invitations, printing, onboarding of new trainers, first-day classes, team-building events, etc - Ensure accurate, up-to-date, and well-organized databases, presence sheets, reports, placement tests, and other relevant documentation - Meet and greet new students and staff members and provide the necessary information - Perform other tasks, as necessary

We are looking for someone who has: - Experience in sales, support, account management or just a "hole in the nose" :) - Be able to express their thoughts clearly in Armenian, Russian, and English - Degree in the field of management, linguistics, and other related fields - Emotional intelligence and ethical attitude towards work - Attention to detail and sense of responsibility - Experience in using Google Forms, Sheets, Docs, etc. - Passion for learning new things - Good taste in music (just in case) Our ideal candidate should be able to: - Send us a creative cover letter (up to 90 words) - Attach their résumé in PDF format (NOT jpeg, doc. or txt) with their names - Send a link to a short casual video (even a selfie video) where you tell us about yourself (would be a big plus)

To apply for the position, please click here https://smrtr.io/dzryF Please mention in your application that you have learned about this position from MyJob.am