Front Desk Agent

Nova Hotel Yerevan
Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
- Carry out all operations concerning guest arrival and departure in compliance with internal procedures - Inform guests about the formalities, any special conditions relating to their stay and the services available - Ensure that all guest documentation is up-to-date and available - Develop high quality relationships with guests, from the moment they arrive and throughout their stay in order to foster loyalty - Pass the information to other departments as necessary and to the other members of the department - Ensures that the workplace remains clean and tidy - Perform working responsibilities according to the approved shift schedule
Required Qualifications
- Higher education in the relevant field - Work experience - Thorough knowledge of customer service - Proficiency in English and Russian languages, both oral and written - Excellent communication skills
Application Procedures
Qualified and interested individuals are kindly requested to send their CVs mentioning the title of the position ("Front Desk Agent") in the subject line of the letter. Please mention in your application that you have learned about this position from
Additional Information
Nova Hotel Yerevan is looking for an experienced and enthusiastic person for the position of Receptionist