Mobile Network Monitoring Engineer

Viva-MTS (MTS Armenia CJSC)

- Perform shift work 24/7 (09:00 – 18:00, 17:00 – 02:00, 00:00 – 09:00) - Follow up the alerting signals to be recorded - Provide accurate responses to all claims and problems received from Customer Care Unit - Examine and solve the problems and inform line manager - Create and follow-up tickets on 1C platform - Prepare and archive the operational and troubleshooting documentation for staff - Prepare problems’ reports for the management - 24-hours availability

- Higher education, preferably in the sphere of Telecommunication or Computer Sciences - At least two years of work experience in Telecommunication sphere - Knowledge of Telecommunication or Computer Sciences - Advanced computer skills (MS Office) - Skills in technologies - Good knowledge of Armenian, Russian and English languages - Knowledge of IP networks - Time management and organizational skills - Team working and communication skills - Reporting skills - Adaptability/Flexibility - Teamwork and cooperation skills - Problem solving - Ability to work with overload

Apply here https://vivaarmenia.spark.work/career/job/133/application?sourceCode=1f0296f3a1e76dbd&isTracked=true&lang=am Please mention in your application that you have learned about this position from MyJob.am