Merchant Success Manager (NIGHT SHIFT)
Company
Orders.co
Category
Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
04/03/2026
Responsibilities
- Manage and grow a portfolio of restaurant clients
- Lead discovery calls, demos, and close new deals
- Set clear expectations during the sales process and ensure a smooth handoff to Customer Success
- Serve as the main point of contact for assigned accounts
- Drive renewals, expansions, and upsell opportunities
- Identify risks and proactively work to prevent churn
- Maintain accurate account information and activity in CRM
- Collaborate with internal teams to ensure customer success and satisfaction
Required Qualifications
- 2+ years of experience in account management, B2B sales, or customer-facing sales roles
- Strong communication and relationship-building skills
- Experience working with SMB clients (restaurant industry experience is a plus)
- Comfortable owning revenue targets and closing deals
- Ability to work cross-functionally with success, support, and operations teams
- Strong organizational and time-management skills
- Fluent English (C1 level or higher preferred)
Application Procedures
Apply here
https://ordersco.spark.work/career/job/38?lang=en
Please mention in your application that you have learned about this position from MyJob.am