NOC Engineer

Company
AeroDynamics
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
27/10/2024
Responsibilities
- Monitor Infrastructure: Continuously monitor servers, networks, and applications to ensure optimal performance - Antivirus & Endpoint Management: Experience with antivirus solutions and endpoint management tools - Manage Alerts: Respond to alerts, diagnose issues, and escalate to the appropriate IT Teams - Log Analysis: Analyze system and application logs to identify and understand error codes and potential issues - Network Troubleshooting: Utilize your network experience to diagnose and resolve basic networking issues, including connectivity, latency, and packet loss - Incident Response: Document and manage incidents, providing updates and ensuring timely resolution - Collaboration: Work closely with IT teams to support infrastructure maintenance and updates - Continuous Improvement: Participate in the development and implementation of monitoring strategies, tools, and processes to improve overall system reliability
Required Qualifications
- Experience: 1+ years in a NOC or monitoring role with IT infrastructure knowledge - Networking: Strong understanding of TCP/IP, DNS, VPNs, and firewalls, with experience in network troubleshooting - Monitoring Tools: Familiarity with tools like, Zabbix, or similar - Log Management: Experience with log analysis tools such as ELK Stack - Knowledge of incident management and ticketing tools (Jira) - Communication: Ability to convey technical issues clearly to both technical and non-technical stakeholders - Problem-Solving: Strong analytical skills and a proactive approach to problem-solving - Team Player: Ability to work effectively in a team-oriented environment
Application Procedures
Apply here https://aerodynamics.bamboohr.com/careers/154 Please mention in your application that you have learned about this position from MyJob.am