Technical Support Specialist-Armenian, Russian and English Languages(mixed shifts)

Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
- Handle customer technical support cases - Talk with customers through series of action to resolve technical problems - Evaluate system potential through assessing compatibility of new programs with existing programs - Maintain client confidence by keeping their information confidential - Prepare reference material for users by drafting operation instructions - Manage multiple tasks at one time
Required Qualifications
- Knowledge of Armenian, Russian and English is required - Prior experience in tech support, desktop support or similar role - Proficient in Microsoft office - Ability to explain technical issues to non-technical employees and customers - Attentive to details and good problem-solving skills - Good written and verbal communication skills - Ability to work in mixed shifts
Application Procedures
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