Customer care specialist

Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
- Register technical equipment and manage their repair process - Register cases in internal CRM program - Manage inbound and/or outbound customer calls - Respond to customer queries via email and chat - Provide detailed information about company’s services and procedures - Work closely with other departments
Required Qualifications
- Higher education, technical education is a plus - At least 1 year of working experience in a similar position - High level of computer literacy (MS Windows, Office suite, etc.) - Good knowledge of Armenian, English and Russian - Excellent communication and negotiation skills - Flexibility and ability to handle multiple tasks - High sense of responsibility, punctuality, accuracy and attention to details - Ability to work effectively with the team - Commitment to continuous learning and developing knowledge and skills
Application Procedures
You can send your CV to the email Please mention in your application that you have learned about this position from