Customer Support Specialist

Company
ACX Global Solution
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
23/12/2022
Responsibilities
- Handling tickets, chats & calls to facilitate 24/7 support for our clients via Customer Service Tools - Community management and customer support service - Respond to client inquiries to meet the high standards set by the Company whilst complying with the set KPIs
Required Qualifications
You can join us if: - You are passionate about customer service (think Ritz-Carlton level of service) ​ - You are fluent in English both speaking and writing (B2+ and above) - You are passionate about the future of finance and money (banking background is an advantage) - You are able to identify the customers’ issues and provide solutions - You are an overachiever and hustler  - You are detail oriented and can work under pressure - You are available to work 24/7 If you can answer YES to these questions, then you’re the one
Application Procedures
If you are interested in the open positions at ACX send your CV to hr@acxinternational.com Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Hey, let’s join our forces!  ACX is seeking a Customer Support Specialist to join our customer support team.  Working at ACX: ACX Global Solutions is a growing Singapore company with a presence in Armenia exclusively focused on empowering companies involved in digital assets industry to offer best-in-class customer support and compliance experience to their clients. What we offer: - Competitive salary, performance-based bonus payments - Ability to work with flexible work schedule (including early morning/ evening/night shifts - Crypto knowledge, as well as different training packages - Experience and knowledge in the fastest growing industries and the future of finance (this is something you cannot learn in school!) - Personal and professional growth along the journey - Healthy lifestyle: healthy snacks, fruit, coffee/tea - Health Insurance Premium Package - Wellbeing Allowance Package (reimbursement for any health-related service) - Relocating the applicants that are currently in other countries (e.g., Lebanon, Syria, Russia, Argentina). The relocation costs and the first month’s rent cost will be covered by the company
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