Turkish Speaking Customer Success Specialist

Company
Technamin
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
10/12/2022
Responsibilities
- Responding to customer queries in a timely and accurate way, via phone, email, or chat - Identifying customer needs and helping customers use specific features - Building strong and effective relationships with customers through ongoing communication - Provide translations when needed - Keeping records of customer interactions, transactions, comments, and complaints - Communicating and coordinating with colleagues as necessary - Performing other related duties as assigned
Required Qualifications
- University degree - Strong command of written and spoken Turkish - Good knowledge of English is a plus - Experience working with customer support is a plus - Great organization, planning, and prioritization skills with strong attention to detail - Full Computer literacy - Ability to work in flexible and mixed shifts
Application Procedures
Candidates who meet the requirements are welcome to send their CVs to career@technamin.com mentioning the position "Turkish Speaking Customer Success Specialist" in the subject line of the email. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
On behalf of one of our partner companies, Technamin is looking for a Turkish Speaking Customer Success Specialist. They will interact with the business customers by responding to questions and resolving issues, thereby providing a higher level customer support on a specific product and service.