Spanish/English Speaking Partner Success Specialist

Company
Technamin
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
11/02/2023
Responsibilities
- Onboarding new clients and providing necessary information and training on in house products - Building strong and effective relationships with clients through ongoing communication - Follow up on questions, documentation, and other steps through the sales process - Maintaining updates with the market conditions and planning approaches using this information - Be the contact person for B2B clients in all matters related to daily business operations - Clearly communicate client requests to internal teams - Maintain a well-structured and organized task board for all client requests - Provide clients with training and necessary information on how to use our internal tools - Provide translations when needed - Daily, weekly, monthly, and ad-hoc reporting for all stakeholders on every partnership
Required Qualifications
- University degree - Experience working in a high-profile customer service environment is a plus - Strong relationship-building skills - Ability to break down complex requirements into doable tasks - Ability to prioritize tasks based on business needs - Excellent communication and interpersonal skills. - Excellent organization, planning, and prioritization skills, with strong attention to detail - Strong command of written and spoken Spanish, English - Knowledge of other foreign languages is a plus - Full Computer literacy
Application Procedures
The working hours are from 09:00-18:00 or from13:00-22:00 from Monday to Friday. Candidates who meet the requirements are welcome to send their CVs to career@technamin.com mentioning the position "Spanish/English Speaking Partner Success Specialist " in the subject line of the email. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Spanish/English Speaking Technamin is an iGaming software provider using technology to develop unique, alternative solutions for online gaming businesses. The company benefits from having a diverse team of industry professionals and skilled individuals who work as a tight unit to create state-of-the-art products and solutions. As a Spanish/English Speaking Partner Success Specialist you will be responsible for managing a portfolio of assigned customers.