Incident Specialist

Company
VBET
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
19/10/2022
Responsibilities
- Provide timely response to all incidents, outages and performance alerts - Identify, troubleshoot and categorize issues for escalation - Monitoring and maintaining applications, servers and networks - Use wide set of technical tools to troubleshoot production incidents
Required Qualifications
- Previous networking and monitoring experience - Basic understanding of Server Administration (Windows/Linux), - Willingness to work on shifts including nights and weekends, - Experience in sports-betting is a plus, - Team player - Good command of English
Application Procedures
Check out the details and jump into magenta via our Career cite: https://peopleforce.softconstruct.com/careers/240?preview=1 Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Description VBET is an award-winning sports betting and gaming operator with 19 years of experience in the industry powered in-house by Betconstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment. We have highly ambitious plans and we are looking for an Incident Specialist. About the Role The successful candidate will be working within a fast paced, exciting, and highly productive environment. This is a demanding, responsible, varied, exciting and challenging role where a passion for creating and improving processes is essential. In order to satisfy customers and offer them a great user experience, we’re looking for individuals with abilities to provide input into processes and to help drive internal improvements. Additional information - Competitive experience-based salary - Performance bonus - Coverage for the employee and family health insurance - Upskilling and reskilling trainings - Social events, corporate parties - 4 day offs in a year - Transportation About the team Help Desk Department is one of the most important Departments in VBET , which minimizes the impact of IT incidents to system/service users and reduces the impact on business operation. We welcome Incident Specialists who have a passion for building a world-leading brand with us, giving our customers the best betting and gaming experience in a safe and secure environment. If you have the passion, and collaborative spirit, let’s move forward together.
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