Lobby Ambassador for Cisco Armenia

Alias LLC
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
- Ensure that all visitors are greeted courteously, ensure Security Clearance is arranged and checked with the landlord security services by the Lobby Ambassador - Possess technical skill to operate office equipment as IP phones, Telepresence Unit, copy machine, facsimile, etc. (appropriate training will be provided) - Provide host service (service coffee, tea, water) - Deal with suppliers to order products, beverages and related products for the office - Ensure that identification badges and information on site safety and emergency procedures are issued to all visitor’s - Ensure the input of visitor details using provided register log system - Provide a prompt, efficient and polite response to both visitors and internal customers either face to face, via the telephone and/ or e-mail communication - Notify hosts of visitors’ arrival and where guests not collected, make follow-up calls - Actively assist to ensure compliance of the Reception SLA’s - Assist with admin and facility operation duties as directed by the Facilities Manager - Ensure that Reception image is kept up to standard and in line with Cisco Standards document - Prepare conference rooms for meetings, events - Provide any assistance to employees and guests on emerging issues and challenges - Organize guest parking - Communicate with the landlord of the Business Center
Required Qualifications
- Higher education - Customer service skills: ability to organize and prioritize own workload to ensure a high level image is maintained in reception area - Experience of similar environment; commitment to team culture and approach to service delivery; ability to deal with staff at all levels; flexible and willing approach to work, excellent IT skills (Word, Excel, PP) - Great communication skills at all levels - Creative thinker able to develop new ideas and solutions to client problems - Fluency in English language; fluency in Russian language is a plus
Application Procedures
Interested candidates are welcome to submit their CV (in English language), including email-address and phone number, to: cv-cisco@alias.am with a subject heading "Lobby Ambassador for Cisco Armenia". Only shortlisted candidates will be contacted to set-up an interview. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
On behalf of Cisco Corporation Yerevan office, Alias LLC is looking for a Lobby Ambassador to provide engaging and efficient visitor and facility services. Salary: Competitive, based on skills and expertise.