Senior Billing Operations Analyst

SADA Global Delivery Center
Job Address
Application Deadline
Banking, Finance and Accounting
Yerevan, Armenia
- Preparing, issuing, and sending invoices - Reviewing invoices to ensure billing accuracy - Reviewing sales order reports to ensure the billing of all sales orders - Reconciling invoices with balance sheet reports and resolving any discrepancies - Receiving and processing customer payments through NetSuite - Communicating with our external customers and internal departments, resolving issues, and providing clarifications - Working closely with SalesOps, Sales, Accounting and Project Management Teams to resolve customer questions or invoice issues - Maintaining accurate records about the customer payment status - Investigating customer payment and billing issues as directed by Revenue Operations team - Preparing reports and meeting billing deadlines - Assisting with month-end close responsibilities related to billing - This role is best suited for someone who is cool under pressure, highly organized, process-driven, and a critical thinker. Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for 12 years in a row garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 3000+ customers served, 10K+ workloads and 25M+ users migrated to the cloud.
Required Qualifications
Required Qualifications: - BA/BS degree or equivalent degree in Finance, Accounting, Business, Economics, Statistics or related quantitative field - 7-8 years of experience - Proficient understanding of basic accounting theory (e.g. Accounts Receivable & Revenue) - Intermediate to advanced level excel and established experience with vlookup, pivot tables, IF/IS formulas - Highly organized with excellent attention to detail - Energetic, personable, and comfortable working under tight deadlines - Independent and self-motivated, yet willing to work within a team environment - Not afraid to work fast and ask lots of questions - Ability to multitask - Excellent communication skills (written and verbal) - English language proficiency Useful Qualifications: - Master’s degree preferred - Accounting experience - Netsuite Experience - High computer application literacy including ERP systems - Ability to learn multiple customer portals - Understanding of sales tax procedures
Application Procedures
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Additional Information
Join SADA GDC as a Senior Billing Operations Analyst! Your Mission As a Senior Billing Operations Analyst at SADA GDC, you will be assisting the billing operations management process, including all activities required to deliver effective and timely customer billing. You will be a key player to the service we provide our customers. This role will set up customer billing and credit information in the ERP system and work closely with management on credit procedures. The Senior Billing Operations Analyst is also responsible for working with customers and internal employees to send invoices and credit memos, answer customer questions, and resolve issues while maintaining a high level of customer service in all communications. This role will be supporting SADA's US based Finance team reporting to the Director of Billing Operations. Expectations Customer Facing - You will interact with customers on a regular basis, sometimes daily, other times weekly/bi-weekly. Training - Ongoing with two-week orientation followed by a 90-day onboarding schedule. Details of the timeline can be shared. About SADA Values: We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA’s values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Make them rave Be data-driven Be one step ahead Be a change agent Do the right thing Work with the best: SADA has been the largest partner in North America for GCP since 2016 and has been named the 2020, 2019 and 2018 Google Cloud Global Partner of the Year. SADA has also been awarded Best Place to Work by Inc. as well as LA Business Journal!