IT Operations Engineer (day/night shift)

Job Address
Application Deadline
Yerevan, Armenia
- Monitor and troubleshoot internal and external services used by Technamin SaaS applications hosted on cloud platforms - Participate in 24/7 shift rotation - Collaborate with application and infrastructure owners to resolve performance and other issues - Identify areas of importance to develop, update and improve - Work with tools, scripts and interfaces to mature current monitoring and alerting capabilities - Analyze and Proactively react to network, system and other issues and to suggest corrective action - Provide assistance in ticket management and reporting tasks
Required Qualifications
- University degree in engineering, IT or related field - Experience of incident management and Service ticketing systems - Experience with system/application monitoring and alerting tools - Work experience with one of cloud providers (eg. Azure, AWS, Google Cloud, etc) - Work Experience with one of scripting languages (PowerShell, Bash, Python, etc.) - Work experience with SQL is a plus (eg. MSSQL, PostgreSQL, etc.) - Knowledge of network fundamentals and hands-on experience with networking - Strong passion to extend IT skills and passion to learn new things - Good documentation skills - Willing to learn new technologies and products - Knowledge of English, Russian languages
Application Procedures
Candidates who meet the requirements are welcome to send their CVs to mentioning the position "IT Operations Engineer" in the subject line of the email. Please mention in your application that you have learned about this position from
Additional Information
The employee will be responsible for incident management and service ticketing system.