Front Desk Manager

FYM Management
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
- Attend all guests approaching the front desk in the procedure of check-in/check-out - Process all payment types such as room charges, cash, checks, debit, or credit - Manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied and recording it - Ensure that all rooms are available to the Housekeeping and other departments in due - Coordinate and supply guests with directions, information regarding property and local areas of interest, maintain information on prices, rates, specials, packages, programs, etc - Run daily reports (number of arrivals, departures), identify special requests, and check the accuracy of reports - Display a high level of integrity and professionalism in both dealing with guests and employees - Follow all company policies
Required Qualifications
- High proficiency in speaking and writing Armenian, English and Russian languages - Customer service drive with outstanding communication and active listening skills - Excellent problem-solving and multitasking skills - Ability to learn and orientate quickly - Positive, pragmatic, professional attitude with good interpersonal skills - Time management skills
Application Procedures
All interested candidates are welcomed to send their CVs to mentioning the name of the position in the subject line. Please mention in your application that you have learned about this position from